Loss of Linen Stock at Puri Bunda Mother and Child Hospital: What Affects This?

An insufficient number of linens, lack linen cleanliness, and untimely provision will affect patient satisfaction, service quality, hospital financing. Data at Puri Bunda Mother Child Hospital Malang showed 108 loss incidents from the initial stock 792 linens. This study was conducted to identify factors that influence Malang. The root problems identified through observations, interviews, Focus Group Discussion (FGD) with laundry staff, followed by analysis using a fishbone diagram creating Pareto select main problems. results indicate absence policies regulate technical management linen, weak evaluation monitoring, inadequate planning contribute incidence loss.